Good to know. Before you order.

Browse the available clothing collection, select the product and options you require, review the order information and proceed through the website checkout.

Please check the product description, size and selected options before completing your order.

Size information is provided on the relevant product page where available. We recommend checking the measurements and fit information before placing your order.

If you need clarification about a particular garment or available size, please contact us before ordering and include the product name.

Orders are normally prepared within 1–3 working days.

Working days are Monday to Friday, excluding applicable public holidays. The preparation period begins after the order has been accepted.

Standard delivery normally takes 2–5 working days after dispatch.

Delivery times are estimates rather than guaranteed arrival dates. If an order is delayed, please contact us with your order details so that we can assist.

Please contact us as soon as reasonably possible after receiving the order and provide your order details together with clear photographs of the packaging and affected item.

We will review the information and explain the appropriate next step. Your statutory rights remain unaffected.

For most online orders, consumers have a statutory right to cancel within 14 calendar days from the day after they receive the goods, subject to applicable legal exceptions.

After notifying us of the cancellation, the goods should normally be returned within a further 14 calendar days.

The item should be handled only as reasonably necessary to inspect its nature, characteristics and fit. Certain goods may be excluded from the statutory cancellation right where the law provides an applicable exception.

Where a statutory cancellation applies, the refund is normally made without undue delay and no later than 14 days after the relevant statutory refund point, including receipt of the returned goods or appropriate evidence of return, as applicable.

Refunds are normally made using the same method used for the original order unless another method has been expressly agreed.

Where an item has been unnecessarily handled beyond what is needed to establish its nature, characteristics and fit, any reduction permitted by law will be considered in accordance with the applicable circumstances.

If an item is faulty, not as described or does not meet the applicable legal requirements, please contact us with your order details and a description of the issue.

Depending on the circumstances, the appropriate remedy may include repair, replacement, price reduction or refund in accordance with applicable consumer rights.

Nothing in our website policies limits rights that cannot lawfully be excluded.

If you need to change or cancel an order before dispatch, contact us as soon as possible and provide your order details.

We will check whether the order has already entered preparation or dispatch and will explain the available options based on its current status and applicable consumer rights.

For an existing order, please include your name, order number, email address and a short description of the enquiry.

For a product enquiry, including the product name and relevant size or colour information can help us respond more efficiently.

You can contact BRAGGS CLOTHING LTD by email at help@braggsclothing.co.uk or by telephone on +44 7888766233 .

Our registered business address is: Rear Of 17 Plantagenet Road, Barnet, Hertfordshire, England, EN5 5JG.