Privacy, kept clear.

Who we are

BRAGGS CLOTHING LTD operates an online clothing retail website offering apparel including casual wear, formal wear and outerwear.

This Privacy Policy applies to personal information collected through the BRAGGS CLOTHING website, including information provided when browsing the website, contacting us, creating or using an account, or placing an order.

Information we may collect

The information collected depends on how you use the website and the services available through it.

How information is used

Personal information is used only where there is a relevant reason to do so and for purposes connected with operating the website and fulfilling customer requirements.

This may include processing and managing orders, arranging delivery, responding to enquiries, providing customer support, managing website accounts, dealing with returns and refunds, maintaining website security, and improving website functionality.

Orders and customer details

When you place an order, information supplied during the ordering process is used to process the order, arrange delivery, provide order-related communications and manage customer service enquiries.

We may retain relevant order records for as long as reasonably necessary to meet legal, accounting, administrative and customer service requirements.

Information relating to an order may also be used to deal with returns, refunds, complaints, product issues or other matters connected with that order.

Cookies and similar technologies

Our website may use cookies and similar technologies required for normal website operation, account functionality, shopping basket functionality, security and website performance.

Some cookies may also be used to understand how visitors interact with the website and to support improvements to website functionality.

Further information about cookies, their purposes and available controls is provided in our Cookie Policy.

When information may be shared

Personal information may be shared with service providers where this is necessary to operate the website, process an order, arrange delivery, maintain technical systems, provide customer support or meet legal requirements.

Where another organisation processes information on our behalf, we take reasonable steps to ensure that the processing is carried out for appropriate purposes and with suitable safeguards.

We do not sell customer personal information.

How long information is kept

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including applicable legal, accounting, tax, dispute-resolution and business record requirements.

Different types of information may therefore be retained for different periods.

Where information is no longer required, it will be deleted, anonymised or otherwise handled appropriately where reasonably practicable.

Your data protection rights

Depending on the circumstances and applicable law, individuals may have rights concerning their personal information, including the right to request access to personal information, correction of inaccurate information, erasure, restriction of processing, objection to certain processing and data portability.

Where processing is based on consent, consent may generally be withdrawn. Withdrawal does not affect processing that took place before consent was withdrawn.

Requests should be made using the contact details provided below. We may need to verify the identity of the person making a request before releasing or changing personal information.

Questions about privacy

If you have a question about this Privacy Policy or would like to make a request concerning your personal information, please contact BRAGGS CLOTHING LTD.