Terms, kept clear.

Who these terms are with

These Terms & Conditions apply to your use of the BRAGGS CLOTHING website and to orders placed through the online store.

By using the website or placing an order, you agree to comply with these terms and the other policies that apply to your order and use of the website.

Using the website

You may use the website for lawful purposes and in accordance with these terms.

• You must not use the website in a way that breaches applicable law or regulation.
• You must not knowingly interfere with the operation, security or availability of the website.
• You must not attempt to gain unauthorised access to website systems, accounts or information.
• Information submitted through the website should be accurate and kept up to date where necessary.

Product descriptions

We aim to present product descriptions, photographs, colours, sizes, measurements and other product information as accurately as reasonably possible.

Product photographs and screen settings may cause minor differences in how colours appear on different devices.

Product information should be read together with any sizing, material, care or other information displayed on the relevant product page.

Nothing in a product description removes any statutory rights that apply where goods are faulty, not as described or otherwise fail to meet applicable legal requirements.

Placing an order

Before completing an order, you should check the products selected, quantities, sizes, delivery information and other order details.

An order may be subject to availability, verification of the information supplied and other circumstances relevant to the order.

Prices and product availability

Prices displayed on the website are stated in pounds sterling unless otherwise indicated.

We take reasonable care to ensure that product prices and availability are displayed accurately.

If an obvious pricing or listing error is identified before an order is accepted, we may contact you to clarify the position.

Product availability may change. If an ordered product becomes unavailable before it can be supplied, we will contact you and arrange the appropriate next step, including a refund where required.

Preparing and delivering your order

Standard delivery is provided without a separate delivery charge for eligible website orders.

These are normal delivery timeframes rather than a guarantee of a particular delivery date. Delays may occasionally occur because of circumstances outside our reasonable control.

Please make sure that the delivery address and contact information supplied with an order are complete and accurate.

Cancelling and returning an order

For most goods purchased online, consumers have a statutory right to cancel the contract within 14 calendar days from the day after receiving the goods.

After notifying us of the cancellation, goods should normally be returned within a further 14 calendar days.

Refunds for valid statutory cancellations are normally made without undue delay and no later than the applicable statutory refund deadline.

Refunds are normally made using the same method used for the original order, subject to applicable law.

Customers may be responsible for diminished value caused by handling beyond what is reasonably necessary to establish the nature, characteristics and functionality of the goods, where permitted by law.

Certain statutory exceptions may apply to particular goods or circumstances.

Full return and refund procedures are set out in our Returns & Refunds Policy.

Faulty, damaged or incorrect products

If a product is faulty, damaged, incorrect or not as described, please contact us with the relevant order information.

We may request photographs or other reasonable information to help identify the issue.

Depending on the circumstances and applicable law, available remedies may include repair, replacement, price reduction or refund.

Where applicable law requires us to bear the reasonable cost of returning faulty, damaged, incorrect or not-as-described goods, that requirement will apply.

Images, text and website material

Unless otherwise stated, the website design, written content, product presentation, graphics, logos and other original website material are owned by or licensed to BRAGGS CLOTHING LTD.

You may view and use the website for personal, non-commercial shopping purposes.

Website content must not be copied, reproduced, redistributed, modified or commercially reused without appropriate permission, except where permitted by law.

Website availability and responsibility

We take reasonable steps to keep the website available and functioning, but the website may occasionally be unavailable because of maintenance, technical issues or circumstances outside our reasonable control.

We are not responsible for losses that cannot lawfully be excluded or limited.

Nothing in these terms excludes or limits liability for matters where exclusion or limitation would not be permitted under applicable law.

Nothing in these terms affects statutory rights relating to products purchased from the website.

Applicable law

These Terms & Conditions are governed by the laws of England and Wales.

Where you are a consumer, you may also have mandatory legal rights and protections under the laws that apply to your circumstances. Nothing in these terms is intended to remove those protections where they cannot lawfully be excluded.

Any dispute will be handled in accordance with the applicable legal rules governing consumer contracts and jurisdiction.

Questions about these terms

If you have a question about an order, product, cancellation, return or these Terms & Conditions, please contact BRAGGS CLOTHING using the details below.