Delivery, kept simple.

From order to doorstep

BRAGGS CLOTHING LTD operates an online clothing store offering apparel through the BRAGGS CLOTHING website.

This policy explains how orders are prepared for dispatch, the normal delivery timeframe, how delivery information is handled and what to do if an order does not arrive as expected.

Delivery information shown during the ordering process forms part of the information applicable to the order.

Standard delivery is free

Standard delivery is provided without a separate delivery charge for eligible orders placed through the BRAGGS CLOTHING website.

If a different delivery option or charge is ever offered for a particular order, the applicable information will be shown before the order is completed.

How an order moves

When should your order arrive?

Orders are normally prepared within 1–3 working days.

After dispatch, standard delivery normally takes 2–5 working days.

Working days normally exclude Saturdays, Sundays and public holidays. Delivery timeframes are estimates of normal processing and delivery times and may occasionally be affected by circumstances outside our control.

Check your details before ordering

Please make sure the delivery address and contact information supplied with your order are complete and accurate.

If an address needs to be corrected before dispatch, contact us as soon as possible. We will consider the request based on the status of the order.

When delivery takes longer

The normal preparation and delivery periods are provided to help you understand the expected order journey.

Delivery may occasionally take longer because of circumstances such as carrier delays, severe weather, public holidays, incorrect address information or other events outside our reasonable control.

If an order appears to be delayed beyond the expected timeframe, please contact us with your order details so that we can review the position and provide the information available to us.

If something is not right

If your order arrives damaged, incomplete or different from what you ordered, please contact us as soon as reasonably possible and provide your order details.

Where appropriate, we may ask for photographs or other information to help us understand the issue.

Nothing in this Shipping Policy affects your statutory rights in relation to goods that are faulty, not as described or otherwise do not meet the requirements applicable to the order.

For information about cancellations, returns and refunds, please refer to our Refund Policy and the applicable terms of sale.

Need help with delivery?

If you have a question about an order, delivery timeframe or delivery issue, please contact BRAGGS CLOTHING using the details below.